About The Event
Do you need access to best practice techniques and approaches associated with advanced business process management?
Have you already delivered significant performance improvements in recent years and are now wondering what additional significant opportunities still exist?
Is your service quality under threat after making substantial budget and headcount reductions?
Are you interested in new approaches that could enable you to realise significant and sustainable process and performance improvements quickly?
If these are your challenges, we can provide you with the solutions: IIR’s Advanced Business Process Analysis, Mapping And Modelling training course provides in-depth working knowledge of the more contemporary process flows, the technology emerging to implement those flows and the assessment techniques for enterprise scale projects.
The focus on advanced business process analysis, mapping and modelling as an organisational discipline has grown rapidly. It makes sense that business process management is moving to the forefront of executive agendas because processes are the foundation of any organisation.
Business processes influence all of your organisation’s key performance objectives – including customer service, financial performance, compliance, productivity, and competitive advantage. How well these processes are executed ultimately determines the success or failure of your organisation.
This is the first time that this course offers you more flexibility; you can either book for Module One (5 – 7 July 2009), Module Two (8 – 9 July 2009), or for the full event (5 – 9 July 2009).
The modules include extensive exercises that you can use as reference for advanced techniques. Examples of workflow and analytic modelling tools are provided through demonstration. Related issues such as inference models, reference model analytics, package model analytics and inferred impact are covered.
Who Should Attend?
These modules are especially designed for Business Process Teams, Business Planners and Process and Business Analysts. Senior professionals working in Customer Service, IT and Application and Quality Management will certainly benefit. They are also suitable for Chief Information Officers, IT Architects, Senior Planners and (Business) Project Managers. Delegates should have a basic working knowledge of process mapping.
IIR SUMMER SERIES
 Incontestably the jewel in the Gulf’s crown, Dubai offers you a veritable feast of delights, catering to the most discerning tastes and stimulating the senses at every turn.
The city’s architecturally acclaimed ultra modern skyline provides a striking backdrop to a city that’s a melting pot of races and religions; an eclectic mix of cultures and cuisines, from sizzling souk-side snacks, to sumptuous seven star dining.
The old and the new are synonymous in this scintillating city, where the vibrancy of uber-modern malls sits seamlessly with timeless tradition. From chic to creek, step back in time as you soak up the hustle and bustle of crucial trade-route waterways and sample the seductive sights and smells of the spice markets.
 Dubai’s rich historic tapestry is evident across the Emirate, providing tantalising glimpses of an ornate past. Venture to the desert and let the shifting sands set the scene for bygone Bedouin life, where sheesha smoking under the stars provides the perfect antidote to the activity of the city.
The United Arab Emirates is something of an enigma. Selling itself on superlatives, the biggest, best, highest and tallest are all infinitely impressive. But scratch below the surface and be captivated by a breathtaking natural beauty that belies the blurb.
Whether it’s diving with dolphins or treading water with turtles, you’re sure to be enticed by the tantalising azure hues of the Gulf. So, why not mix business with pleasure and extend the frivolities to your family?
As the city simmers, Dubai Summer Surprises (DSS) presents its annual playground for adults and children alike, with an array of entertainment to capture and enrapture the imagination.
Each week from June to August, shopping malls will be transformed into entertainment centres, providing an assortment of fun based activities, shows and leisure pursuits. This summer, put the feeling back into your business dealings and treat your nearest and dearest to a divine discounted stay, which will keep those creditcrunch blues at bay! |