Employee Relations (ER)

Creating a productive relationship between employees and
employers in modern organisations

 

Includes Updated 2009 GCC Research Results!


Employee Relations


31 January – 4 February 2010
Radisson Blu Hotel,
Dubai Media City, Dubai, UAE


18 – 22 April 2010
Doha, Qatar


31 October – 4 November 2010
Dubai, UAE


 Benefits of attending this popular, practical course:
  • Understand what constitutes an effective Employee Relations programme
  • Explore the psychological contract between the employer and the employee
  • Appreciate the impact of Employee Relations on organisational development
  • Examine ways to gain the support of line managers for Employee Relations
  • Demonstrate how Employee Relations impact the bottom line of organisations
Who Should Attend?
Whilst ER is an integral part of HR, this course is not just for HR staff. The importance of high quality ER has a direct impact upon levels of service, profit, standards, business ethics, corporate social responsibility and corporate governance. As such it is important for any manager in charge of staff to understand the latest thinking regarding ER.
 

About the Event

You like to keep abreast of developments in HR and you make an effort to keep up-to-date with the latest developments in the region. We would like to assist with this challenge by providing you with cutting edge, timely HR information.

And so…

IIR’s ongoing research has shown that there continues to be a lot of confusion about “Employee Relations” (ER) in the region. People are unsure if the term refers to “industrial relations” and “unions”, or if ER is something else entirely. To start then, let’s define the way that we at IIR are thinking about Employee Relations and what it means in the Gulf region.

According to Emerald Management (world’s leading management research publishers), “Employee Relations focuses on the importance of understanding and merging corporate, management and employee needs to increase efficiency, productivity and profitability”. This definition seems pretty spot on!

To help clear up the confusion, we are again offering our popular Employee Relations course, led by well-known HR specialist, Charles Wilson. This is a course to help you understand what “Employee Relations” means and the impact it can have on your organisation. It’s a course that will help you make the most of the written and psychological contracts between employers and employees!

What does this course cover?
In a nutshell, this course covers everything you need to know to ensure a positive and productive working relationship between your organisation and its employees.

During this course you will explore:

  • What is Employee Relations (ER)
  • The psychological contract
  • The impact of corporate culture on ER
  • Designing supportive ER policies and procedures
  • Organisational success through people
  • The employee as internal customer
  • The impact of staff on the bottom line
  • The importance of ER in the current economic climate
    … and much more.

Is this topic really important?
Some people question whether Employee Relations is an important component of business and HR. As Emerald Management claim “Good employee relations are not only desirable, they are a commercial necessity, helping to reduce absenteeism, avoid costly disputes and harness goodwill to achieve optimum performance, commitment and effectiveness”. Surely then an effective Employee Relations policy is a must for any organisation?

How will you benefit?
Attend any of the outlined Employee Relations courses throughout 2010 in Dubai or Qatar and discover how to create and sustain a positive Employee Relations climate