Course Timings
Registration will be at 08:00 on the first day. All five days will commence at 08:30 and conclude at 14:30 with lunch. There will be two networking and refreshment breaks at appropriate times each day.

Programme Overview

Pre-Work
• All delegates will be requested to invite 3-5 internal customers to participate in an online survey to discover their current perception of you as a Business Partner. The survey is essential for participation in the programme. All data will be treated with the utmost level of confidentiality
• All delegates are expected to interview their own CEO/ MD or a representative of the top management according to a script that will be provided to them

Day One – Sunday, 12 April 2009

Transforming The Role

• The key challenges and the main transformations of the HR role
• What do business leaders expect from HR?
• The profile of the Business Partner
• How role models see their role and impact as Business Partners (best practice and
  interviews)
• The competency model to become a Business Partner
• You as a Business Partner (feedback report)

Day Two – Monday, 13 April 2009

Making The Difference

• Becoming the trusted advisor of your internal clients
• Skills and dialogue to become a trusted advisor
• Your case: how to become the trusted advisor of your internal clients (small group
  activity based on a real case)
• What is your value proposition to your clients? (self-case)

Day Three – Tuesday, 14 April 2009

Sitting In The Oval Room

• Managing your own credibility
• Understanding business data and its implication
• Consulting skills: How to identify your clients’ needs and respond effectively to them
  (analysis of business case and skill practice)
• Influencing skills: How to increase your personal power and impact - skill practice

Day Four – Wednesday, 15 April 2009

Review The Position Of Your Own Function/Role

• Dimensions of an HR strategy that contributes to the business success
• What does your top management expect from you? (key messages from your
  interviews)
• Developing your strategic agenda: How to do it
• Networking: A critical skill to the success of the Business Partner

Day Five – Thursday, 16 April 2009

Getting Ready To Face The Real Challenge

• Analyse a final case in order to be prepared to face your reality once back in your
  organisation
• Definition of your own Personal Improvement Plan

At the end of Module I, you will choose the project you will be working on in-between modules. During Module II in Geneva you will have the unique opportunity to benchmark your HR practices with several multinational companies and international organisations. The organisations are leading edge with regard to HR practices. They very rarely allow people to look at their internal practices. At the end of the module the learnings from these visits will be used to update and revise the individual projects. Between Modules II and III, you will finalise your projects and present the results at the start of Module III.