| 08.00 | Registration And Morning Refreshments |
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| 09.00 | Chairman’s Welcoming And Opening Remarks |
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| | SETTING THE SCENE: IT IN HEALTHCARE |
| 09.10 | Integrating Technology Infrastructure To Manage Hospital Operations • Strategy of IT within an organisation • Challenges of identifying, enhancing and implementing the processes • Latest technologies • Emerging trends • Integrating management and infrastructure
Benedict Stanberry, Commercial and Legal Director, Medical Imaging Group Ltd., UK |
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| 09.50 | Developing A Robust Healthcare Information Management System Dubai Healthcare City received an award for HIRAS (Healthcare Information and Reporting System) – a system that contributes to protecting the privacy of patient data in Dubai Healthcare City’s Electronic Health Records • Introducing HIRAS – an electronic centralised data warehouse • Establishing an innovative and efficient medical practice in Dubai • Confidentiality and security of data is important for both healthcare providers and patients – why is it an area of concern? • Progresses made with electronic healthcare systems and data protection, and their advantages and associated risks • Connecting physician officers to healthcare information – the need of a regulatory body for data analysis
Alexandra Tarazi, Director IT, Dubai Healthcare City, UAE |
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| 10.30 | Networking And Refreshment Break |
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11.00
 | Implementing New Medical Records Information Systems • Discussing information systems in Tawam Hospital and the rest of the government hospitals • How will it help in providing instantaneous access to medical records and patient history • Developments and changes in building the health information system • Challenges faced in setting a new medical culture for this electronic system
John Hawkins, Director, Information and Technology Services, Abu Dhabi Health Service Company (SEHA), UAE |
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| 11.40 | Bridging The Healthcare Information Technology Gap: Technological Evaluation At Al-Zahra Hospital A well-integrated Healthcare Information Technology (HIT) platform has the potential to greatly improve patient care, patient safety, and organisational efficiency. But, having an outdated HIT can create inefficiencies and pose a major strategic threat to future growth. A comprehensive technological and clinical evaluation was conducted at Al Zahra Hospital and identified the current systems’ maturity level compared to a modal HIT. • Providing best practice recommendations • Establishing a comprehensive HIT blueprint – bridging the gap between the current state HIT platform and the best practice future state HIT
Subir Krishnan, Consultant, Clinical Transformation Services, Affiliated Computer Services (ACS), India |
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| 12.20 | IT In Healthcare – A GAP Analysis Study • Gap analysis - why it is important and its outcome • Influencing top management on budgeting • Luring physicians to use computers • Creating incremental revenues using advanced IT systems
Unni Menon, IT Manager, Al Zahra Hospital, UAE |
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| 13.00 | Lunch Break |
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| | IT PERFORMANCE MEASUREMENT IN HEALTHCARE |
| 14.00 | Clinical Indicators And Clinical Auditing – Measuring IT Performance • Providing comparative information on the processes and outcomes of healthcare by clinical indicators • Assessing, comparing and determining the potential to improve care • Highlighting the importance of creating indicators in hospitals – for e.g., number of cancelled surgeries in OT and the reasons, or lack of staff, patients suffering from infection; results not arrived, etc • Reviewing and recording statistical clinical indicators • Clinical audit – comparing information in the medical record and in information systems against the standard protocols or criteria for the delivery of a given care item • Collecting data and using it to identify what is needed to improve patient care, and to assess changes over time • Discuss guidelines used for clinical auditing
Dr. Ahmed Al Mandhari, Deputy Director General for Clinical Affairs, Sultan Qaboos University Hospital, Oman |
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| 14.40 | Risk Management In Healthcare IT – A Strategic Approach • Introduction to risk management • How essential is the practice of risk management in healthcare IT? • General risk management strategies in IT • Specific strategies for specific risk management areas • Managing new technology risks • The emergence of new IT risks
Dr. Rashid Al Abri, MD, FRCS, MBA, Director of Quality Management, Sultan Qaboos University Hospital, Oman |
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| 15.20 | Networking And Refreshment Break |
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| | EMERGING TECHNOLOGIES AND LATEST TRENDS |
15.40
 | Latest Technological Advances To The Delivery Of Healthcare Services • Utilising the capabilities of diverse wireless technologies and how to effectively manage the complexity of wireless and mobile networks in healthcare applications • Wrist bands/RFID • Usage of Wi-Fi, PDA’s, PDT’s
David Morgan, Managing Director, Safe Surgery Systems Ltd., UK |
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| 16.20 | ‘Hospitals Without Walls’ – Emerging Technologies • Focusing on how “telemedicine” technologies can enable hospitals in the Middle East to export their medical services beyond their own walls • Providing outreach services in remote or isolated areas • Supporting patient care at home and enable hospitals to develop themselves as venues for medical tourism into the Middle East from other countries
Benedict Stanberry, Commercial and Legal Director, Medical Imaging Group Ltd., UK |
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| 17.00 | Questions And Answers |
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| 17.15 | Chairman’s Closing Remarks |
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| | Close Of Day One And Visit To Arab Health Exhibition |